One stop shop

From being first point of call for your business, we can assist with customer enquiries and sales, project manage your business, and manage your finances. We can deliver our services on or offsite.

Whether it’s everything to do with the administration of your business, or managing elements of it, we can tailor our services to your particular needs. Business Answers and Support is your one stop shop, leaving you free to focus on what you do best.

 

Creating order

Business Answers & Support is skilled at creating order out of mess.

We can turn a mass of receipts and invoices into records ready to submit to your accountant.

We can turn piles of paper into uncomplicated filing and storage systems.

Quite simply, we can create an office which is both practical and easy to use.


Individualised solutions

We pride ourselves on our individualised approach to business solutions. Your business is unique, and the support you require will be suitably tailored to meet your needs.

The following is a sample of the sort of business support services we have offered other businesses. If you require something not outlined below, please feel free to contact us directly to begin a conversation.

 

Customer service

We can take calls and respond to email enquiries, managing your client/customer interactions with professionalism, tact, and effectiveness.

 

Project management

Liz is a highly experienced project manager, excelling at seeing the big picture and getting you to where you want to be. She assesses current practices and procedures, improves processes, is skilful at allocating resources, and adept at bringing a team together to achieve your goals. Whatever project you want implemented, Business Answers & Solutions can get the job done.


Book-keeping

Business Activity Statements, Instalment Activity Statements, superannuation, payroll, accounts payable/receivable, bank reconciliations, preparation of accounts for Company Accountant


Business management

Fee setting, cost analysis, income projection, cash-flow management, Insurances (Professional Indemnity, Car, Building, Contents), Workcover, Preparation of: RAIA Contract documentation, Client Architect Agreements, Management of office rental agreements


Office administration

All office functions including: diary administration, mail, multi-line telephone, word processing, management of office supplies, management of services (gas, electricity etc.), and suppliers (advertising etc.), photocopying, filing, banking, petty cash

Assessment of office systems, systems development

Meeting administration: preparation of agendas, minutes, reports


Public relations and community liaison

Discretion and diplomacy at all levels of government

Development of communications programs

Organisation of events, functions, conferences and awards

Public speaking, speech-writing

Research, writing, editing

Media release preparation, liaison with newspaper and radio personnel, radio presentation

Photography

Initiation of full-colour publications for public circulation: concept development, design, text, liaison with graphic, printing, and distribution companies

Commitment to plain English

Displays and promotional products


Other services

Decluttering

We can create order and calm in your world, exchanging clutter and mess for a beautiful environment. This is done in full consultation so that your priorities are reflected in your home or office spaces.

Genealogy Research

A further bespoke service, we can research your family history by providing you with a range of documents from simple certificates to fully printed and bound books.